Production issues
Incidents, interface failures, stuck work, inventory discrepancies, and recurring defects that interrupt daily operations.
RedPrairie · JDA · Blue Yonder
Keep your legacy WMS running. Without a forced upgrade.
Hands-on support for aging, customized, or under-supported warehouse systems—from production fixes and enhancements to MOCA, Integrator, reporting, and upgrade readiness.
Senior expertise. Direct accountability. No oversized consulting team.
LEGACY WMS SUPPORT OPERATIONAL
MOCAINTEGRATORREDPRAIRIEJDA / BY
Stability
Enhancements
Visibility
25+Years of WMS experience
LegacyRedPrairie, JDA & Blue Yonder focus
Hands-onApplication through database layer
FlexibleRetainer, T&M or project support
Why clients call Sirrom
Your WMS still runs the warehouse. Support for it should not be an afterthought.
Legacy does not mean obsolete. It often means proven, deeply customized, and essential. Sirrom helps operations solve today's problems while making deliberate decisions about tomorrow.
Poor replenishment
Configuration and process gaps that create shorts, unnecessary travel, missed demand, and avoidable operational fire drills.
KPI reporting gaps
Reports that are missing, unreliable, or disconnected from the decisions warehouse leaders need to make.
A shrinking knowledge base
Critical MOCA, Integrator, and legacy configuration knowledge that is increasingly difficult to find.
What we do
Support the system. Improve the operation.
Sirrom works inside the environment you already own—resolving what is urgent, improving what is inefficient, and preserving the knowledge your operation cannot afford to lose.
Stabilize production
Troubleshoot live issues, identify root causes, and deliver practical fixes with the urgency a working distribution operation requires.
Enhance what you have
Improve workflows, configuration, reporting, labels, integrations, and custom MOCA without replacing a platform that still serves the business.
Strengthen operations
Tune replenishment, close KPI visibility gaps, reduce recurring failure points, and turn tribal knowledge into repeatable support.
Prepare for what is next
Assess customizations, document risk, support testing, and create a realistic upgrade path when the business—not a vendor timeline—is ready.
MOCAIntegratorLegacy configurationProduction fixesEnhancementsKPI reportingReplenishmentUpgrade readiness
LEGACY WMS EXPERTISEModern AI capability, applied with purpose.
Practical AI services
Modernize the work around your WMS—not just the software.
Sirrom helps organizations identify practical opportunities for AI and automation while respecting the systems, processes, and controls already keeping the operation moving. The goal is measurable improvement—not technology for its own sake.
AI readiness & use-case discovery
Assess data, workflows, risks, and operational priorities before committing to technology.
Workflow automation
Reduce repetitive work and strengthen repeatability around reporting, documentation, support, and operational decisions.
Practical integration
Connect appropriate AI-enabled tools to existing processes and systems without treating replacement as the default.
Responsible governance
Define human oversight, access, data handling, validation, and clear boundaries for each use case.
Training & adoption
Help teams understand how to use new capabilities safely, consistently, and with confidence.
Ongoing support
Monitor outcomes, refine workflows, and keep solutions aligned with changing operational needs.
Staff augmentation & special projects
Experienced capacity when the workload exceeds the team.
Bring in senior WMS support for a critical phase, a specialized problem, or a sustained backlog—without adding a permanent layer of large-firm overhead. A subject matter expert remains accountable for solution direction, communication, and delivery quality.
Discuss your capacity needsFlexible by designFrom one senior specialist to a Sirrom-led delivery team.
- Senior WMS functional and technical leadership
- MOCA, Integrator, configuration, reporting, and testing support
- Fast onboarding for active backlogs and critical initiatives
- Project rescue and production escalation
- Flexible capacity for support, upgrades, and special projects
- Transparent roles with Sirrom retaining delivery oversight
Partner Resource Services
Your WMS team. Reinforced.
Specialist Blue Yonder, JDA, and RedPrairie capacity for consulting firms and systems integrators that need experienced support behind their client commitments.
Co-delivery supportSurge capacityProject rescueProduction escalationConfiguration & enhancementsTraining & knowledge transfer
Sirrom can work as a named specialist, a subcontract resource, or the lead for a focused workstream. Engagement structure, roles, and client-facing responsibilities are established clearly before work begins.
Start a partner conversationReserved weekly capacity
A support relationship built for continuity.
Retainer clients receive dependable access to senior expertise each week—so small issues do not become operational crises and important improvements keep moving.
16HOURS
PER WEEK
PER WEEK
Core Partnership
The most cost-effective way to secure consistent senior-level support and make steady progress every week.
- 16 reserved hours each week
- Direct access to a subject matter expert
- Production support and prioritized enhancements
- Predictable weekly capacity and billing
32HOURS
PER WEEK
PER WEEK
Extended Partnership
More embedded capacity for active backlogs, heavier operational demand, or larger improvement initiatives.
- 32 reserved hours each week
- Direct senior technical leadership
- Expanded delivery capacity
- Staff augmentation when the work requires it
Need a different structure?Time & materialsProject-based deliveryOn-site supportSpecialist support
Senior-led by design
You work directly with the expert responsible for the outcome.
Sirrom Global LLC is led by a subject matter expert—a WMS consultant with more than 25 years of experience supporting the warehouse systems that complex operations depend on.
A subject matter expert remains the primary client partner and technical lead. When capacity or specialized work calls for additional developers, Sirrom adds trusted subcontractors as staff augmentation—without hiding the delivery model behind a large consulting-company structure.
Direct accountabilitySenior leadership stays close to the work.
Transparent staffingDeveloper roles and compensation are visible to the client.
Clear valuePremiums apply when on-site support or specialist expertise adds real value.
Start with the system you have
You may not need a new WMS. You may need the right expert.
Tell us what is unstable, inefficient, or holding your operation back. We'll help you identify the clearest next move—without beginning with an upgrade pitch.